Markerching Social Media News
You can try and please everybody, but the world is such a complex place that you'll find it difficult. Sooner or later even the most well managed company will run into a client that has got out of bed on the wrong side.
Check out this link that will advise you what to think, do and respond to negative comments on public display on your social media account.
— Markerching (@Markerchingtwit) September 19, 2016